I used to work for a fairly large company in their business marketing division. The division president was an extremely difficult person to work with, for his direct reports on down to us in the support areas.
Joe (not his real name) would review sales figures by the hour, not the day. As a micro-manager, if sales were not keeping up with his expectations, he would scold, shame, and yell. He'd remind everyone, usually red-faced and shouting, how easily they could be replaced. As I recall, he did not focus on trends but on specific numbers. A month's sales could be excellent, but day to day, he'd yell if that day's goals were not met.
The business culture was, of course, fear. And as I've come to understand decades later, not only did Joe create fear within his division, but his own anger hid a deep fear within himself. Fear of not doing it right, fear of failure, fear of his own superiors and of losing his job.
I wonder what sales would have resulted from a culture of support, excitement, and teamwork. "We're in this together...how can we support each other?"
Whether you're a solo-preneur or work in mainstream business, is the business culture positive or fearful? Within your own area of control, how can you contribute to a positive experience? Remember, what you focus on grows. Can you focus today on something good? Can you support a co-worker? Can you smile at someone at the coffee station?
Every small act of kindness has a powerful effect. Use your power wisely!
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